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Browsing Posts in New Media

Now finally Facebook and Twitter on Xbox 360 have gone live. Downloaded them today and just briefly tried them out, and I don’t feel that blown away. How I understood it you have to enter the both services separately, and you can’t do anything else when you use them. Thats okey I guess, but it would be much more powerful it they accessable also when playing games. We don’t want to exit the game to access social services. For example wouldn’t it be great to be able between matches in Modern Warfare 2, to tweet the result, or tell everyone on Facebook the score? I haven’t explored the Xbox version completely and to connect with Xbox Live friends, it seems they have to “activate” the applications.

And along side this we also got confirmed today that Facebook will also hit Playstation Network with the new 3.10 firmware update.

Its interesting to see how the social sites like Facebook, Twitter and even Last.fm is expanding to new territories such as the video game consoles. Companies start (or already have) understood the power of working with the social sites. For example at GamersGate I created our Facebook group and our Twitter feed (@Gamersgate). Its a great tool to communicate with our fans and followers. And its wonderful how we can connect all the services together. For example how every time I write a Tweet (which doesn’t happen often) it automatically generate a Facebook “what am I doing?”. And I am just learning more about Facebook Connect and the possibilities it offers. I look forward for the time when we only need one account that’s connected to all different services.

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Chris Anderson - Free: The Future of a Radical Price

Chris Anderson - Free: The Future of a Radical Price

On my way to Germany last week I finished reading Chris Andersons book Free: The Future of a Radical Price. The expectation from the Long Tail have been sky high, and though not as good, or revolutionary as the Long Tail, its still a must read. Some part very rather slow to get through while some chapters I found felt more valued in my opinion. What I like about is how Chris don’t claim that everything should be free, rather how the concept of Free can be utilised to build business from scratch or even for big companies to stay competitive. Even some example when the big boys have to adapt to the changing digital market, thanks to the spread use of free software and services on the web. How Google is one of the biggest forces pushing and expanding free.

I really like the part were he write about combining Free and Paid, with a lot of great examples.To use Free to build a potential customer base, and then charge for a premium service for those who want more advanced features or more storage.

Maybe what I missed was a discussion of which companies that can benefit from Free, and those who don’t. I think it would be great to try to criticise his theories to strengthen them.

It is great to see that Chris take this concept into reality by giving his book away for Free in either Audio book and eBook. This isn’t new, to give away as many books as possible to get interest up and build his own brand. He doesn’t make his money on book sales, but rather on people booking him to come and speak and going into details about his theories. The same way music artist start to give away their music, broaden the fan base who then will pay for other things such as concert and merchandise.

By reading this book, after many fictional books recently, it got my business mind and thoughts start working again. It really inspired me, which is a good thing!

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Today I just started reading the new Chris Anderson book, Free: The Future of a Radical Price. Expectations after the Long Tail is sky-high, but I have read more before reading this new book and have some good understanding of the concept. I’m looking forward to be somewhat convinced of this new changing model or if we should call the future digital market. A review of the book will come sooner.

Despise the shaky economic in the world today, the game industry have held up high sales numbers and total revenue stream. Even though some big studios and and famous name have had to close. We see more games than before today. I see it everyday in my work, and the increase of Free-2-Play games (many MMO). How more and more game are based on In-Game Advertising and In-game items (transactions). But for this model to be successful the number one basic thing must be in place, a huge audience (or potential customers). And the possibility to sell directly to your potential consumer is huge today for smaller developers.

You think that prices on games should decrease according to the three parameters Chris talk about in his book, Processorpower, bandwidth and storage. But the cost of the biggest titles have just increased anyway. One big news on the web in recent times is the price point of Modern Warfare 2, one of this years biggest game. They when in the opposite way and increased it above the highest price point when it will be released. They will do the same on DJ Hero and the new Tony Hawk game. And they will probably still sell millions of units. I know I will get my copy anyway.

The Activision CEO have said that he would like to increase the general price point even more than it is today. When every trend is pointing in the other direction, its a bold statement to want to increase prices. And  the economy still haven’t recovered, so potential consumer will have to re-think their game spending money, and people will buy fewer games. I think it would be smarter, specially as a smaller company to lower price even more to sell more units.

Also a interesting even increasing trend is DLC to increase the life time as well as value of a game. But for DLC to be successful, the game have to be good to begin with. As with everything, the most important thing is the quality of the initial product! Any time, anywhere.

A few month ago Apple launched an SDK for developers to create Apps (applications) for the iPhone and iPod Touch. And it became an instant hit! Just go to Youtube and search for “iphone apps“, you get thousands of results on different newly developed Apps. 

Basically it enables anyone to develop what ever application or game to the iphone and ipod touch, and through Apples platform make it available for sales. Today there is many thousand different Apps available, and new are constantly added. Its become one of the new big things! The simple step of enabeling anyone to develop to the iPhone is a very important key to the success. Its become somewhat of a standard to open up to developers to develop the platform through APIs and SDKs. And for Apple it paid off! The fans of the iPhone wanted tools to create new things for their favorite new toy, and Apple responded.  Now they have a countdown to the one billions downloaded app. Amazing how popular iPhone Apps have become, in such a short time. 

Countdown Billion Apps

Countdown Billion Apps

Twitter addiction

Twitter addiction

The years 2008 and 2009 are the years everyone talk about Twitter. Before it was blogs and social media like Facebook, but now its all about micro-blogging. Everywhere I look on the internet there is news about Twitter, on how to utilise it best for business, connecting or marketing. Everyone seems to tweet, but is anyone really reading them, or do we just want to send out messages and not read others? I have found that it can be a great way to filter what news I want to read and  get it all sent to me. Also how I can connect all my different web service like Facebook, my blog and Twitter. I even setup one of GamersGate were that automatically create a tweet everytime we add a new game. 

Twitter have definetly become the number one micro-blogging platform. To view a great presentation about Twitter go to TED.com. A form of extension of blogging were you simply write a 140 characters on what you do that moment. Now comes Flutter the next evolution of Twitter. Is it for real or is it not? Its up to you to decide ;)

 

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Its been a while since i took the time and watch some inspirational TED presentations. And last time I viewed the latest presentations one found my interest. Simply one word, Twitter spoke to me.

Twitter, a relative young service that created the expression Micro-blogging. Looking at the popularity of text messaging on cellphones and combined it with the blog technology, spawned a service and phenomenon now wildly adapted by many many people. I would like to see any numbers on how many Twitter accounts exist. Many view it as the next evolution or extension of regular blogs. And there are a big variety of different microblog services now. But Twitter is by far the biggest.

The speech by internet entrepreneur Evan Williams, one of the Twitter creators some points really struck me. He mention how Twitter have evolved and the users have found new ways to use the service than the creators ever though of. And I think one of the key for the success is how simple and open the service is. Twitter is  very open for users to develop new services outside of the original platform. With an easy to use API, the users and fans get great tools to build new applications. Open API for new services becomes more and more important. Developers today are used to have access to great APIs for them to use their imagination.

This isn’t anything new. Facebook have received much attention from developers, companies and users for all the Application available. And I believe this will be even more important in the future, not to develop a complete service, but rather build the groundwork and then let the users develop it further. Maybe, not even have a clear image of that the service should be used for. Let the users decide what is should be used for or how. Its been showed time and time again, that users can come up with new ideas for a product, service or brand that the owner or creator never had in mind. But often (still) do the owner or creator hesitate to take advantage of those ideas and are very quick to send out their “assassins”, their lawyers.

Twitters openness are totally in line with the principle of the web, easy, accessible and open! Lets just hope more new services follow the same concept. But, in all cases the first thing is to have a killer app that people love and want to help develop further.

The flow of information is bigger as ever before. Through the wires of internet endless amount of information is traveling from each corner of the world. Our channels to access, consume and gather have increased. And even many minichannels within the big one, once again the web, have rised lately for us to connect and share information in new ways. World of mouth and the cretdibility of people around us opinions and recommendations have found new ways to spread through the new services. Almost everyone I know have either MSN, Skype, Facebook, Linkedin, Twitter, Youtube account or their own Blog. Some, like myself, have accounts on all those services. And day in and day out, I talk with people on the IM channels, and check the different communities what my friends, family and people around me do, recommend and done.

And what I have discovered is that all those channels and my connections, I get more and more links to news and happenings which I then can investigate more. I think people in general like to share and recommend things with others. Just looking at myself, I find big joy in introducing new music bands for people and spread news and information to people who would like it. When it comes to informations and news, the biggest problem is time to find and read all the interesting info out there. But with all of those easy accessible networks of connections and new technology its even easier to just pass a link along in a IM message or simply copy it in “What am I doing right now?”-status on Facebook. Even if people don’t know exactly what other people read or recommend, they love to investigate what others are interested in. Also, to create niched interest Groups have never been easier, and through them spread information. We are all out and through different ways we find information or news, and we then want to spread them to people we believed would be interested. I’ve never before been recommended so many news, or spread through other what I have found.

One of the biggest thing to spreading of news are the credibility of people we know and trust. There are tons of aggregations sites and search engines. And even thou blogs and news sites have comments and rate features on every news of post, it can still be idiots rating or commenting. Information recommended of passed on from people we know are still rated higher. So spread the word!

This weekend I was a guest on a Swedish gaming podcast, Spelradion. As a representative of GamersGate, and discussed many other things other than digital distribution. New releases, controversies and news. And my view DRM and evolution of digital distribution and how this will impact the classic retail business.

I must admit I was quite nervous, but I think it went pretty okay. Sure hope the guys want to have me on again some time.

You can download and listen to the episode here, just remember that it is on Swedish.

Facebook have become one of the biggest social networks in recent years. Thanks to word-of-mouth, a good service, easy access for small developers and users to develop their own applications, and lot of press attention its grown tremendously. The platform have attracted users and developers in the masses. But the one thing they still struggle with, the one thing to bring in the cash, advertising!

They tried a new model with its Beacon advertising system, which backfired horribly. It probably hurt their reputation and trust from from the users, but the fact remains, Facebook have problems with its ads system. Well, not the system, just that they don’t convert very well. The CTR are just to low. I’ve seen examples of this when my company in another country tried to generate traffic through advertising on Facebook. And those number were barely worth mentioning. When people visit social network site, their not there to shop, but to socialize.

Yet, Facebook is determent to monetize of its huge user base. The current ad-model works in such a way that ads are targeted depending on your interest and news-feed. But the new model they will incorporate, called Engagement Ads, show ads depending in your friends actions and what they do. The become the sender, turn them into marketers.

Interesting approach, but I’m septic. I wonder how transparent this will be or feel for the users. And it require them to actively take actions for the message to be delivered. And it still about Ads… and maybe to much focus on brands, thereby not suited for everyone.

“Facebook’s strategy is based upon the premise that people come to the site to see what their friends are doing and what they like. By having products presented as endorsements rather than commercial buys, they hope advertisers will reap a positive benefit.”

- Wired.com

I havn’t seen this new model in action and I probably don’t know the whole story. It will be interesting and follow and see if they manage to turn their ad revenue around.

Do marketing to the young audience have to be so complex or difficult?

Since I’m born in 1983, I’m proud to call myself a member of the Generation Y population. A generations basically born digitally injected to everything from mobile phones, internet, videogames and all kinds of new digital and electronically devices. And thanks to this we get the feeling having unlimited access to all kinds of information, mostly through the web. Our ability to multitasking far extend previous generations, and nothing seems impossible! We value our individuality, when we at the same time have the means and more options today for finding groups and communities of liked-minded. We collaborate in new ways to gain the bigger mass (society/world), which in turn gain us back.

Net Generation, Millennials, Generation YAnother word for this generation is Millennials. I previous wrote about this after watching CBS 60 minutes talk about the rising changes those will do to the corporate world. One of the things they discussed was how the millennials have been raised believing “they are the most important person in the world”… I consider them half right. Its hard to generalize. People in every generation think to highly of themselves, and other believe in collaboration and helping others first hand. But must those two be total opposites? Just my speculation, but through new ways to communicate, organize and work my generation will be more effective, efficient and united than previous generations. The old folks might not always see or understand how we work, but things definitely are changing. Some critics may even speak up, claiming this change ether is fictions and dreams or how it will lead to a unstructured, inefficient and even breakdown for businesses and society as a whole. Comparison to 70s hippies, and 80s trash style and how its just a phase “we will grow out of”. That eventually we will shape up, and stand in-line in social and corporate bureaucratic hierarchy like our parents and grand parents. Things will be as they always been….

But this is bigger than just us is the change in the work place. Entrance of the Wiki Workplace affect everyone and we, the Net generation have a huge advantage here:

“Competitive pressures, meanwhile, are making organizations leaner and more agile, more focused on consumer, and more attuned to dynamic competitive strategies. This means firms are less hierarchical in structure and decision-making authority than they used to be. But it also means that they will be less likely to provide lifelong careers and job security, and more in need of continuous reorganization to maintain or gain completive advantage.

And the same time, the nature of work itself is changing. Work has become more cognitively complex, more team-based and collaborative, more dependent on social skills, more time pressured, more reliant on technological competence, more mobile, and less dependent on geography.

To add further fuel to the fire, a new demographic is arriving in today’s workplace that cannot imagine a world without Google or mobile phones. The Net Gen has experienced these inventions and breakthroughs as part of their birthright, unlike earlier generations who have had to adapt or acclimatize to instant messaging and the iPod.”

- Don Tapscott and Anthony D. Williams, Wikinomics.

Now lets get to my initial point with this post, marketing to my generation. What inspired me was an article over at Search Engine Watch labelled: Avoiding Online Missteps with Generation Y and Millenniums. The main point to me is simplicity, functionality and skipping all unnecessary shit. Just cause we are young and like new fancy things, we still have priorities on what’s important. Because we have so many sources of input, receiving tons of messages at the same time, our patience and time to process the information is very limited. Things must work for us, or we’ll find another services that does the job. Facebook have become a huge social network (even so big here in Sweden that research suggest employees quit if the company ban access to Facebook at work), not for its flashy fancy design, but functionality and simple interface, among other things. Another great example from the Wiki Workplace is not to try to create a social platform or work tool and then expect us to simply start using it. And that goes not just for our generation, but older as well.

Maybe I just speak for myself when I believe my generations is born critics. The closeness to the web and all information in the world fuel this. Traditional advertising with a push message doesn’t work the same as older generation. We know we have more choices and close at hand too. The same problem for the older generation with changes in corporations structures occur here were we don’t accept things being push to us. WE choose when, how and what! We move, act, develops and live in such a high speed market research becomes old even before its began. What can we gain from buying this service or product? We changes Brands favourites like underwear’s. And patience with corporations and people in power are very thin. If something bother us we speak up, and that is with force and power! We know we can change the world, cause its our world we will eventually take.

We were borned with the web, blogs, search engines, wikis, social communities and instant messaging. And this change in culture, communication and connecting is spreading through the whole society and corporate world. We already live with all the tools that eventually will be standard in businesses. We’re living in tomorrow, which will be jesterday the next day. To start your marketing campaign, understand us, how we live and think. It isn’t as complicated as you might think.

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